/** * Default email template catalog (Task #204). * Each template defines a subject + body fragment. The body is wrapped in * a shared branded layout at render time. Templates use {{var}} interpolation * via simple regex (no logic). Admin overrides in `email_templates` are * layered on top of these defaults. */ export interface TemplateDefault { key: string; subject: string; /** Body HTML (wrapped in branded layout). May reference {{vars}}. */ body: string; /** When true, header uses restaurant brand; otherwise platform brand. */ audience: 'customer' | 'restaurant' | 'platform'; /** Suggested vars for the admin editor preview. */ sampleVars?: Record; } const baseBlock = (title: string, intro: string, body = '', cta = '') => `

${title}

${intro}

${body} ${cta} `; export const DEFAULT_TEMPLATES: TemplateDefault[] = [ { key: 'signup_otp', audience: 'platform', subject: 'Your {{appName}} verification code', body: baseBlock( 'Verify your email', `Hi {{name}}, use the code below to finish creating your {{appName}} account. This code expires in 10 minutes.`, `

{{code}}

If you did not request this, you can safely ignore this email.

`, ), sampleVars: { name: 'Alex', code: '482913', appName: 'RestroAgent' }, }, { key: 'password_reset', audience: 'platform', subject: 'Reset your {{appName}} password', body: baseBlock( 'Reset your password', `Hi {{name}}, click the button below to set a new password for your {{appName}} account. This link expires in 1 hour.`, `

Reset password

Or open this URL: {{resetLink}}

`, ), sampleVars: { name: 'Alex', resetLink: 'https://example.com/reset?token=abc', appName: 'RestroAgent' }, }, { key: 'welcome', audience: 'platform', subject: 'Welcome to {{appName}}, {{name}}!', body: baseBlock( `Welcome to {{appName}}!`, `Hi {{name}}, your account is ready. You can sign in any time and start configuring your AI agents, menu, and bookings.`, `

Go to dashboard

`, ), }, { key: 'order_new_customer', audience: 'customer', subject: 'Order confirmed at {{restaurantName}} — {{orderRef}}', body: baseBlock( `Thanks for your order!`, `Hi {{customerName}}, we've received your order at {{restaurantName}}.`, `

Order reference

Total

Delivery type: {{deliveryType}}

`, ), }, { key: 'order_new_restaurant', audience: 'restaurant', subject: '{{count}} new order(s) at {{restaurantName}}', body: baseBlock( `New orders received`, `You have {{count}} new order(s) waiting in the kitchen queue.`, `{{ordersHtml}}

View orders

`, ), }, { key: 'booking_confirmation_customer', audience: 'customer', subject: 'Booking confirmed at {{restaurantName}} — {{bookingRef}}', body: baseBlock( `Your table is booked!`, `Hi {{guestName}}, your reservation at {{restaurantName}} is confirmed.`, `

Reference	{{bookingRef}}
Date	{{date}}
Time	{{time}}
Guests	{{partySize}}

If you need to make changes, please contact us directly.

`, ), }, { key: 'booking_new_restaurant', audience: 'restaurant', subject: '{{count}} new booking(s) at {{restaurantName}}', body: baseBlock( `New bookings received`, `You have {{count}} new reservation(s).`, `{{bookingsHtml}}

View bookings

`, ), }, { key: 'booking_reminder_customer', audience: 'customer', subject: 'Reminder: your booking at {{restaurantName}} is in 2 hours', body: baseBlock( `See you soon!`, `Hi {{guestName}}, this is a friendly reminder of your reservation at {{restaurantName}} today at {{time}} for {{partySize}} guests. Reference: {{bookingRef}}.`, ), }, { key: 'plan_purchased', audience: 'restaurant', subject: 'Subscription confirmed — {{planName}}', body: baseBlock( `You're on the {{planName}} plan`, `Hi {{name}}, your subscription is active. Thanks for choosing us!`, ), }, { key: 'plan_trial_ending', audience: 'restaurant', subject: 'Your {{appName}} trial ends in {{daysLeft}} days', body: baseBlock( `Your trial is ending soon`, `Hi {{name}}, your free trial ends on {{trialEnd}}. Upgrade now to keep your AI agents running without interruption.`, `

Upgrade plan

`, ), }, { key: 'plan_expired', audience: 'restaurant', subject: 'Your {{appName}} plan has expired', body: baseBlock( `Your subscription has expired`, `Hi {{name}}, AI features have been paused. Reactivate any time to resume service.`, ), }, { key: 'low_credit_warning', audience: 'restaurant', subject: 'Low usage credits at {{restaurantName}}', body: baseBlock( `Heads up — credits running low`, `You have {{remaining}} credits left this period. Top up to avoid interruption.`, ), }, { key: 'weekly_summary', audience: 'restaurant', subject: 'Your {{restaurantName}} weekly summary', body: baseBlock( `Last week at {{restaurantName}}`, `Here's a quick summary of activity:`, `

Orders	{{ordersCount}}
Bookings	{{bookingsCount}}
Revenue	{{revenue}}

`, ), }, { key: 'gift_card_issued', audience: 'customer', subject: 'You have a gift card from {{restaurantName}}', body: baseBlock( `A gift just for you`, `Hi {{recipientName}}, {{senderLine}} sent you a gift card for {{restaurantName}}.`, `

Gift card

Code

{{code}}

Use this code at checkout — online or in person — at {{restaurantName}}. The PDF voucher is attached.

`, ), sampleVars: { restaurantName: 'Acme Bistro', recipientName: 'Alex', senderLine: 'Sam', amount: '$50.00', code: 'GC-ABCD-EFGH', brandColor: '#f97316', expiryLine: 'Valid until Dec 31, 2026', messageBlockHtml: '', }, }, { key: 'loyalty_points_earned', audience: 'customer', subject: 'You earned {{pointsEarned}} points at {{restaurantName}}', body: baseBlock( `Thanks for your order!`, `Hi {{customerName}}, you've just earned points on order {{orderRef}}.`, `

Points earned

+{{pointsEarned}}

New balance: {{newBalance}} points

Keep earning to unlock the next tier and reward yourself with discounts on future orders.

`, ), sampleVars: { customerName: 'Alex', pointsEarned: '125', newBalance: '640', orderRef: 'A1B2C3D4' }, }, { key: 'loyalty_tier_upgraded', audience: 'customer', subject: "You've reached {{tierName}} at {{restaurantName}}!", body: baseBlock( `Welcome to {{tierName}}!`, `Hi {{customerName}}, congratulations — your loyalty has unlocked a new tier at {{restaurantName}}.`, `

New tier

Your new perks apply automatically on your next order.

`, ), sampleVars: { customerName: 'Alex', tierName: 'Gold', perksHtml: '' }, }, { // Task #295: low-stock owner alert. Fired by the order-decrement path // when stock_count crosses low_stock_threshold (rate-limited to once // per 24h per item). key: 'low_stock_alert', audience: 'restaurant', subject: 'Low stock at {{restaurantName}} — {{itemName}}', body: baseBlock( `Inventory running low`, `Heads up — {{itemName}} is running low at {{restaurantName}}.`, `

Stock remaining	{{stockRemaining}}
Alert threshold	{{threshold}}

Manage inventory

`, ), sampleVars: { itemName: 'Butter Chicken', stockRemaining: '3', threshold: '5', restaurantName: 'Acme Bistro' }, }, { // Task #298: sold-out alert. Fired by the order-decrement path when // stock_count crosses 0. 24h cooldown per item. key: 'sold_out_alert', audience: 'restaurant', subject: 'Sold out at {{restaurantName}} — {{itemName}}', body: baseBlock( `Item just sold out`, `{{itemName}} is sold out at {{restaurantName}}. The item has been auto-disabled until you restock or reset it.`, `

Stock remaining

Manage inventory

`, ), sampleVars: { itemName: 'Butter Chicken', restaurantName: 'Acme Bistro' }, }, { // Task #505: webhook exhausted alert. Fired when all retry attempts for a // webhook delivery have been used up — operators need to know so they can // fix the integration before data loss accumulates. key: 'webhook_delivery_exhausted', audience: 'restaurant', subject: 'Webhook delivery failed — all retries exhausted at {{restaurantName}}', body: baseBlock( `Webhook delivery exhausted`, `All delivery attempts for a webhook endpoint at {{restaurantName}} have been exhausted. No further retries will be made automatically.`, `

Event	{{eventType}}
Endpoint	{{endpointUrl}}

You can inspect the delivery logs and manually resend from the Webhooks dashboard once the issue is resolved.

View Webhooks dashboard

`, ), sampleVars: { eventType: 'order.created', endpointUrl: 'https://example.com/hook', restaurantName: 'Acme Bistro' }, }, { key: 'gift_card_balance_after_redeem', audience: 'customer', subject: 'Gift card receipt — {{restaurantName}}', body: baseBlock( `Gift card applied`, `Hi {{recipientName}}, your gift card was used at {{restaurantName}}.`, `

Card	{{maskedCode}}
Applied	{{appliedAmount}}
Order	{{orderRef}}
Remaining balance	{{remainingBalance}}

`, ), }, ]; export function getDefaultTemplate(key: string): TemplateDefault | undefined { return DEFAULT_TEMPLATES.find(t => t.key === key); }